Processing Time

Orders are usually dispatched within 1–2 business days after payment has been confirmed. During busy periods or holidays, processing times may be slightly longer.

Delivery Time

🇬🇧 United Kingdom

• Free Tracked UK Delivery: estimated delivery within 9–12 working days after dispatch.

🌍 Shipping Destinations

We currently ship to the United Kingdom only.
Please note that delivery estimates are provided as a guide and may occasionally be affected by factors beyond our control, such as customs clearance, adverse weather conditions or courier delays.

Order Tracking

Once your order has been dispatched, you'll receive a confirmation email containing your tracking number and a link to track your parcel.

Shipping Costs

Delivery to the United Kingdom is free on all orders.

Incorrect Address

Please ensure your shipping address is correct before completing your order.

Petzi cannot be held responsible for delays or failed deliveries